At the heart of our business is customer satisfaction and the pride we take in the quality of our work. Therefore, we offer a one year workmanship guarantee to our customers, in the unlikely event you should have a problem or just need advice, we will be happy to accomodate you.
Please read some of the feeback we have received about our bespoke stove installations:
John and Vivienne 16-09-2014
A fantastic couple to do business with. Leigh came recommended by another stove firm that couldn't fit the twin-wall flue system we needed as we don't have a chimney. We couldn't be more pleased. From the first contact Leigh and Kirsty have been informative, professional and really helped us to decide on the finished design with a new chimney breast built into the room. We love the end result. Leigh and Eddie did an excellent job, including clearing up afterwards and we would happily recommend them to anyone.
Jason and Emma Napier 10-09-2014
Would highly recommend anyone having work carried out to contact Leigh and Kirsty. We received a very professional service and after overcoming some problems with the chimney we are delighted with the final result.Thank you!!
Chris and Aly Wren 26-05-2014
Just had our lovely Mendip Loxton stove installed by Leigh. A superb job was done in a very professional way and we are delighted with all aspects of the project. Contact with Leigh and Kirsty was always friendly and we were both impressed with their wealth of knowledge and enthusiasm. From start to finish it was a lovely experience, thanks to you both.
Angi Copley 12-05-2014
Would highly recommend you guys, the service from start to finish has been excellent. Your expertise and craftmanship has been superb. We are really pleased with our new stove. Many thanks to you and your team.
Sue Watts 29-04-2014
A fantastic, first class service. They have just installed a Burley Brampton into our home. Although our living room and roof space provided some interesting challenges - they managed to overcome all of the potential hurdles. Beautiful fire, professional and friendly engineers....would happily recommend them to anyone. Thank you!!
Cindy Anderson 15-04-2014
Huge thanks again to the company - was really impressed with the service from start to finish
Mostly impressed with the finished article and there was no mess left behind
Very professional and will certainly recommend
Natalie Boulton 07-03-2014
The service we have received from East Midland Stoves has been fantastic, with all correspondence, surveys and work being carried out very quick and efficiently. It turned out that our house had no chimney, so we were a little disheartened that we would not be able to have a stove. However Leigh has managed to put in a high efficiency stove without a chimney, at no extra cost from the original quote. We are so happy with the stove, and Leigh did an excellent and very tidy job! We are so pleased and would recommended them highly
Paul Goodyer 14-02-2014
Would also like to thank Leigh for the excellent, professional job he did on fitting the Town & Country Fires Rosedale Inset stove and the new surround that we had to unexpectedly order. From quotation through to job completion he has been courteous and very helpful with advice and allaying any concerns. Anyway now the fire is in we have virtually broke our necks to get the livingroom decorated so we can start enjoying the fire. Its now finished and Leigh requested a photo of the fireplace once we were all finished
Alan Kimberley 16-01-2014
Just like to recommend Leigh and Kirsty for their excellent work in completing the job of a new hearth liner and fire and making our house much warmer. We are very pleased with your excellent work.
Fleur Wrighton 07-01-2014
After being highly recommended by a friend we chose to have Leigh from EMS to alter our fireplace and fit our Mendip Loxton stove as a part of our house renovations. We are absolutely thrilled with it. Leigh was very professional, helpful and flexible having to work around the other builders schedules on site.
We have already recommended EMS to several friends. Thanks again Leigh
Shafin Kidy 30-11-2013
Excellent product and service. I chose East Midland Stoves on the strength of a recommendation by a previous customer, in turn I would not hesitate to recommend this company to others. All the best Leigh, Kirsty (and the collies).
David Gardner 28-10-2013
We have been thoroughly satisfied with our stove and installation. We have had many trades people at our home since moving and Leigh was by far the most professional, polite & reliable of the lot. Work was completed on time as agreed and to an excellent standard. We have no hesitation in recommending East Midlands Stoves to you.
Tracey Geddes 18-10-2013
Thank you for such a great service. Our log burner looks lovely and very contemporary but at the same time very cosy. We would recommend East Midland Stoves to anyone who is looking for quality and a great service. We are so delighted with our new stove which makes our room complete.
Sue Culpin 26-08-2013
After a number of quotations and visits from different installers we decided to offer Leigh the job due to his professional approach and thorough, detailed quotation. We were not disappointed in any way, Leigh fitted our Scan 57 burner with twin wall chimney in our lounge and it looks great. Leigh was very professional and helpful throughout the three days he was with us. I am always cautious about recommending companies, but would have no hesitation in recommending East Midland Stoves if you are in the process of looking to have a stove fitted. Thanks again Leigh.
Eileen Gorman 2013-08-07
We had 2 multi-burners fitted with liners in the chimney. Leigh's work was cut out for him! He was brilliant. Excellent advice, workmanship and very professional. We were very happy with the work and the cost. I would and have recommended East Midland Stoves.
Josée Leach 2013.6.14
We had removed an old gas fire from our Victorian house, and were dreaming of a proper roaring fire to keep us warm in the winter, so decided to have a wood burner stove fitted. We called Leigh to give us a quote, and decided to go ahead as not only price was compettitive but also wanted to deal with a qualified HETAS engineer who was specialised in wood burner installations.
We were not disappointed, within 2 days Leigh installed our new Burley wood burner and also created a bespoke slate hearth to fit previous fire surround, as well as installing a chimney flue liner (despite heavy rain). It looks amazing! Leigh even took time to explain how to get the most out of our new wood burner, which will make a big difference in fuel consumption and level of heat. Obviously, since then the weather has turned, it's just too hot to have it on... but now looking forward to winter months. I would highly recommend East Midland Stoves to anyone looking to upgrade or swap their stove!
Angie Reynolds 2013.3.16
Leigh did a fantastic job installing a liner and putting right a job someone else had cocked up. I can highly recommend his work, always on time, excellent advice and a very nice guy. Thanks again Leigh
First class installer. After some previous installers made a mess of the chimney, I asked Leigh to quote on the job. Leigh gave a very reasonable and clear written quote for the work involved, he was incredibly thorough. Our clearview stove was installed over a couple of days, due to the tricky nature of the fitting Leigh overcame this by accessing the current clay flue through drilling into the chimney, he plastered to perfection afterwards, the stove now looks and works well sitting within a Cotswold Stone firesurround. He gave excellent advice before and after installation even to choice of surround and instructions on how to use the stove. Thank you Leigh, I would have no hesitation in highly recommending you, and I have done so to the suppliers of my stove. Thank you Leigh.
Julie Briggs 2013.2.26
Leigh fitted a stove in our conservatory in November when other companies had been reluctant to take on the challenge. He did a first class job and our conservatory has a new lease of life. It is no longer closed off for the winter and we have enjoyed many cosy days in there during the cold weather .Because of this we have been able to save on the heating bills for the rest of the house. I would certainly recommend EMS, Leigh did a great job from start to finish and for a very reasonable price.
Rich Clafton 2013.2.5
Just wanted to drop you a line to say thank you for the work you did for us.
After talking to what I thought was every stove installer in Leicestershire I was starting to despair of ever finding someone to install the twinwall for our conservatory, it was great to find you. Your professional and efficient approach made the job easy. We've already recommended you to others.
Annie Massey 2012.12.12
Leigh fitted our Stovax View 5 at the end of November just in time for the cold snap ! Wow ! What a fire ! We are very happy and warm bunnies and would recommend EMS without hesitation. A quick, clean, reliable job - thanks so much.
Tony Haddock 2012.11.9
We've recently had a Stovax wood burner fitted by EMS. Well priced and supplying everything required, the job was done professionally from start to finish. We are very happy with the results and would recommend them to anyone considering fitting a stove. We will definitely use EMS again when the extension's done!
Gary Cullen 2012.9.4
I recently used EMS to fit a log burner into our house and re-line the chimney using a flexible liner. The job we had done is first class! I would honestly recomend Leigh to anyone. It's refreshing to actually have a tradesman who turns up when they say they will and does a clean and professional job for a reasonable price. We were let down by a stove supplier who sent us the wrong item just before the installation date, Leigh sorted us out with a better stove at a good price by liasing with one of his trusted suppliers and had it delivered at last minute so not to miss the installion date. That is the level of service you will be getting if you use East Midland Stoves!
Laura Harmer 2012.8.28
We recently had a multifuel stove installed in a new build house using a twin-wall flue system. We had a number of companies survey and quote for the job but found East Midland Stoves to be the most helpful and honest. The installation took three days and Leigh was working solidly for those three days, ensuring he cleaned up any mess at the end of each day making it a hassle free experience.
I would have no hesitation in recommending East Midland Stoves and would hire them again if we ever need to install another stove.
i recently contacted Leigh to do a smoke test on my chimney as i wanted to install a woodburner. leigh came out carried out the test free of charge and informed me it would need a liner. after getting quotes from lots of other companies i decided to go with leigh as his quote and knowledge of what would be required was better than the rest. leigh completed the work very quickly and left the place in a clean state. i was very impressed with the work and have no doubt if you are looking at getting work done you will also be more than happy with Leigh’s work.
Julie chambers 2012.5.22
We have recently purchased an old cottage with a wood burning stove that looked like it hadn't been very well looked after at all. Several excessive quotes later, costing well over a thousand pounds, I was recommended to East Midlands Stoves. At this point I had done lots of research into this stove, Lee was very helpful but more importantly he was honesrt giving me a fair quote for the works that only needed to be carried out. Great prompt service from a trustworthy company. I wouldn't hesitate to recommend them to everyone.. which is more than can be said for the other companies that quoted me !!
East Midland Stoves provided a polite, helpful and prompt service. The work carried out was swift and to a high standard. We're very happy with our stove :)
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